Call Answering Singapore - Pacific Centennial Group

By engaging Call Answering Singapore, you will enjoy dynamic solutions to help you in your business. We truly understand that phone calls are vital to the success of all businesses and our job is to ensure that each and every calls are attended. Who knows that a particular call which you missed a while ago maybe a call that make you millions.

As you used to know, the traditional concept of call answering is "Hello... Thank you and have a nice day", pass you the message by phone and collect hundreds of dollars for that.

Our differences lie in our effort to make the entire engagement of call answering service effortless and easy-to-use. Call Answering Singapore targets two key areas that will make your experience with us, a good and lasting one.

Technology Excellence
In the era of emails, portals and online banking, there are still aplenty of providers that relies on dinosaurs-age solutions to service your needs. Many bought legacy PABX phone systems, get a ISDN line and pull in thousands of virtual numbers from the local telecommunication provider. These legacy PABX phone systems are likely to be old refurbished PABX systems, or from Korea, China and Taiwan OEM manufacturers.

For Call Answering Singapore, we only used the best available system to answer your calls. For starters, we utilized high-end CISCO SYSTEMS Call Manager solutions to run our IP PBX services. The $120 billion dollar Cisco Systems is the leader in communication & networking products and their CallManager is an enterprise-level IP telephony call processing solution. Currently, these high-tech Cisco phone systems are usually used by large MNCs and Government Agencies, for its reliability and stability.

And like those upper-end call centers, we utilized our own in-house system to record the message, send it via email and SMS. By using technology, it is much more effective and efficient than those pen & paper call answering providers.

Not only we have the best phone system in town, we have an 24/7 online customer portal. From this Customer Portal, customers of Call Answering Singapore are able to access to see your call messages anywhere around the world, anytime of the day.

Great Customer Services
Our call agents at Call Answering Singapore are from our sister division, Virtual Office Singapore, an award-winning provider of value-for-money virtual office services. Our dedication towards customer satisfaction has been renown in over 45 countries.

We believe that in this new venture, our management team and our pool of agents are able to provide the same level of great customer services to you and your customers on the phone. Within the next few months, we are looking to grow Call Answering Singapore into Singapore's largest call answering provider by hiring fantastic people, train them and give them all the resources possible to make you look good.

Just like the motto of Vidal Sasson - If you don't look good, we don't look good.